Returns & Exchanges

At Juniper, we want you to love every piece in your home, which is why we offer a 30-day return window for most furniture and decor items in their original condition. Our goal is to ensure your living space feels exactly as you envisioned it, backed by a seamless and transparent exchange process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to send back.

• 2.
  Prepare Your Package

  Carefully repackage your items in their original boxes with all protective padding to ensure they arrive back at our warehouse safely.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email and drop the package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will issue a refund to your original payment method within 5 to 7 business days.